Salem E-Scooter Share Program

The City of Salem has executed an agreement with Zagster, the operator of the City’s bike share program, to oversee an electric scooter share pilot program through a partnership between Zagster and scooter operator Spin. Beginning summer 2019, the agreement allows the pilot run through May 2020. Riders can access scooters at locations throughout the City using the Spin smartphone app. Riders must stay off of sidewalks and obey the rules of the road.

Frequently Asked Questions about Scooters in Salem: https://www.salem.com/home/news/electric-scooter-faq

E-Scooter Parking and Helmet Locations Map:

24/7 Scooter Support - support@spin.pm or 1-888-249-9698

Free Helmets – Limited Time – First Come, First Served

A limited number of helmets are available on a first come, first served basis at the following locations:

• City Hall Annex, Department of Planning & Community Development, 98 Washington Street, 2^nd floor
  • Monday to Wednesday, 8:00am to 4:00pm
  • Thursday, 8:00am to 7:00pm
  • Friday, 8:00am to noon
• Parking Garage Office, 1 New Liberty Street
  • Daily, 9:00am to 5:00pm
• Salem Public Library, 370 Essex Street
  • Monday to Thursday, 9:00am to 9:00pm
  • Friday and Saturday, 9:00am to 5:00pm
  • Sunday, 1:00pm to 5:00pm
• Salem Fire Department Headquarters, 48 Lafayette Street
  • Monday to Wednesday, 8:00am to 4:00pm
  • Thursday, 8:00am to 7:00pm
  • Friday, 8:00am to noon

 Helmets are available for purchase at the following locations:

Click here for a map of helmet locations throughout the city.

Properly Parking Scooters

Spin requires that riders park either in a designated scooter parking zone or at a location that does not block sidewalk, driveway, doorway, or any other access in public areas. Spin reserves the right to suspend riders who improperly park a scooter.

Presentation to City Council: https://www.salem.com/sites/g/files/vyhlif12836/f/uploads/e-scooter_pres...

Service Overview: https://www.salem.com/sites/g/files/vyhlif12836/f/uploads/salem_e-scoote...