See Click Fix

Knowledge Base / Request for Service

Use Commonwealth Connect (SeeClickFix) to report non-emergency issues online. (To report an emergency, please call 911.)



The widget above allows you to make service requests, as well as discover existing problems that have been reported, from your desktop computer. To report an issue:

Make sure the Report tab is selected.
  • Drag the map marker to the location of your issue, or type in the address directly.
  • Click Next.
  • Choose a service request Category from the drop-down menu that matches your issue.
  • Enter a Title (required), additional Description (optional), and attach an Image (optional).
  • Click Submit.
We also encourage you to use our knowledge base below to find answers to commonly asked questions.

Commonwealth Connect (SeeClickFix) is available for download as on app on the following platforms: