Recycling and Trash

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The March Repair Cafe and E-Waste Collection Day have been cancelled 

Waste Management has temporarily closed their call center, so their customer service number (800-972-4545) is currently out of service. This will have no impact on your trash and recycling pickup; all trash and recycling pickups will continue to operate on a normal schedule. If you need to report a missed trash or recycling pick up, please report it using SeeClickFix. Bulk item and white good pick-ups will not be scheduled during this time; any appointments already scheduled will be collected as planned. If you need to schedule a bin repair or have any questions, please contact the Engineering department at 978-619-5673

Trash/Recycling Concerns:

Call Waste Management at 800-972-4545 to:

  • Report if trash/recycling is not picked up
  • Schedule bulk Item pick up
  • Schedule a white goods pick up
  • Schedule a broken bin to be repaired

Call the Trash Billing Department at 978-619-5675 to:

  • Inquire about the status of trash fees
  • Inquire about your trash fee account
  • Learn how to obtain affidavits

Call the Board of Health at 978-741-1800

  • Report if trash is not properly stored, per the guidelines
  • Inquire about hazardous waste disposal
  • Report illegal dumping

Click here to visit RecycleSmart's Recyclopedia to search for items and learn what can and cannot go in the recycling bin.

Staff Contacts

Name Title Phone
David Knowlton, P.E. City Engineer/ DPS Director 978-619-5673
Eric Duffy Business Manager 978-619-5679
Micaela Guglielmi Waste Reduction Coordinator 978-619-5672
Rayleen McGrath Principal Clerk 978-619-5675