Information Technology

The Office of Information Technology provides and supports resources which facilitate the flow of information within, and between, departments and expand the reach and usefulness of technology to staff, residents and public school students.

Click to request help through our helpdesk portal,
or call 978-825-3608, Mon - Fri, 7am - 4pm,
(internally at Extension 44357 (4-HELP) )

Staff Directory
IT Help Desk: 
IT Help Desk Portal978-825-3608 or x44357
Applications Support Team: 
Judy BedellApplications Support Manager
Rob BanksApplication Analyst
Diane BoyajianSIS Manager
VacantApplication Analyst
Customer Service Team: 
Roberta GansenbergCustomer Service Manager
John AnkiewiczTechnical Support Analyst
Carlos GarciaTechnical Support Analyst
Bosco KwokTechnical Support Analyst
Lisa MullinsHelp Desk Analyst
Network Services Team: 
Olle DuijvesteijnNetwork Systems Manager
Eric BergengrenNetwork Administrator
Hung Chi HoNetwork Administrator
Matthew KillenChief Information Officer