Traffic and Parking Department

Mission Statement:

To provide an efficient and reliable multimodal transportation system throughout the City of Salem including complete streets that accommodate all users – pedestrians, bicyclists, transit riders and drivers. Provide pleasant and secure parking services to residents, businesses and visitors, while maintaining courteous and helpful assistance to the general public.

Important Snow Emergency Information for City Parking Garages:

Snow emergency parking rates at city garages (Museum Place and South Harbor) go into effect when the flashing blue snow emergency lights are activated throughout the city. Vehicles entering the garages for snow emergency parking before the blue lights are activated will be charged at the regular rate of 75 cents per hour until the vehicle is removed. Vehicles entering after the snow emergency lights are activated will be charged $5.00 per 24 hours or any portion of 24 hours. Thank you. 
(Additional garage parking is also available at the MBTA Parking Garage on a first-come, first-serve basis. Some spaces will be reserved by the MBTA for commuter parking, and thus not available for snow emergency use. The MBTA snow parking rate is $5 per 24 hour period once initiated by the MBTA. Please note that parking at the City-owned surface lot adjacent to the MBTA garage is available during snow emergencies. Parking fees are waived at the City-owned surface lot through the duration of snow emergencies.)
For more information about snow emergency parking, including off-street lots available in neighborhoods throughout the city, please go to the Parking in Salem website by clicking HERE


Staff Contacts

Name Title Phone
Matthew Smith Director, Traffic and Parking 978-745-9595 x45001
Alan Sullaway Assistant Director, Parking (978) 745-8120
Nick Downing Assistant Director, Traffic and Circulation (978) 745-9595 x45002
Robert O'Keefe Supervisor
Mary Millett Supervisor